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Escrow account in Dubai: how the buyer's money is protected

Buying process

Escrow account in Dubai: how the buyer's money is protected

By Jean-Pierre MARTINI · · Updated · 6 min read

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The escrow account makes it mandatory, in off-plan purchases, to deposit the buyer's funds into an account dedicated to the project, released in tranches according to real construction progress.

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The Dubai escrow account protects the buyer's money in off-plan purchases: your funds flow through a bank account dedicated to a single project, kept separate from the developer's own cash, made mandatory by Law No. 8 of 2007 under the supervision of RERA and the Dubai Land Department. The developer cannot freely draw on this money: the bank releases it in tranches, in step with the certified progress of construction.

This mechanism is the backbone of trust in Dubai's new-build market. It explains why a buyer can commit several hundred thousand dirhams to a building still at foundation stage, without those funds being used to finance another of the developer's projects.

Escrow account in Dubai: how is the buyer's money protected?

The developer cannot dip freely into this money. The licensed escrow bank releases it in tranches, as construction genuinely progresses and that progress is verified by RERA. A building with 30% of its structural work done does not unlock the funds earmarked for handover.

Handshake between an advisor and a couple in a bright office facing a bay window overlooking the towers of Dubai
The safety of the transaction starts with a strict banking framework.

Who does what in the system

  • The escrow bank, duly licensed, holds the account and executes the approved fund releases.
  • The DLD registers the project and the purchase, and maintains the official register.
  • RERA supervises, certifies progress and checks that the process is followed.

This protection applies exclusively to off-plan. From the moment of reservation, the funds paid are secured on this regulated account — not on a personal account or the developer's day-to-day cash.

Worked example: where does the money from an off-plan reservation actually go?

When reserving an off-plan property, the deposit represents 5 to 20% of the price (often 10-20%), sometimes preceded by a fixed booking fee of AED 20,000 to 100,000 before signing the SPA, according to market sources. Every transfer lands in the project's escrow account.

Detailed architectural model of a residential tower under construction on display in a high-end showroom
Off-plan reservation: every payment follows a marked-out route.

Take a real project from our catalogue: Canal Heights, developed by DAMAC Properties in Business Bay, priced from AED 1.2M. A 20% deposit amounts to AED 240,000 paid directly into the project's escrow account — never into an intermediary's account. Registration of the off-plan sale with the DLD is formalised by entry in the Oqood register, distinct from the final title deed issued at handover.

What stays OUTSIDE escrow

Some fees never pass through the escrow account: the 4% DLD transfer fee and the fixed administrative fees, in the region of AED 4,700 to 5,500. On the same AED 1.2M, that 4% comes to AED 48,000 to budget for separately.

Escrow or outside escrow: what each item covers

Payment itemAmount (based on AED 1.2M)Goes through escrow?
Reservation deposit (20%)AED 240,000Yes, project account
DLD transfer fee (4%)AED 48,000No
Fixed DLD administrative fees~AED 4,700 to 5,500No
Oqood registration (off-plan)Dedicated DLD feesNo

The detail of the payment schedule belongs in other guides: how the payment plan works and the step-by-step off-plan process.

Fund release in tranches: how the escrow bank keeps the developer in check

Escrow funds are only released against certified construction progress, validated by a licensed engineer or consultant under RERA oversight — this is the mechanism that prevents money being diverted to another project. Each released tranche corresponds to a construction milestone that has actually been reached.

Cranes and workers on a residential tower construction site in Dubai under a clear midday sky
Funds are released only in step with construction progress.

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A portion of the funds is held back as a retention, kept after handover to cover any defects. This retention is separate from the snagging inspection the buyer carries out before accepting the keys: one is a financial mechanism, the other a visual check of the property.

This framework is the direct counterpart of freehold ownership, opened to foreigners in Dubai's designated zones back in 2002, and of the off-plan boom that followed. Opening full ownership to international buyers required a system that secures their money before the property even exists.

Escrow, the secondary market and direct payment: the cases where escrow does not apply

Project escrow is specific to off-plan: on the secondary market — that is, a property already completed — security comes through the DLD transfer and the Manager's Cheque, not a project-dedicated escrow account. Buyer and seller meet in person for the transfer registration.

Handover of keys in a completed, furnished apartment with a view over the city of Dubai
On the secondary market, the payment route changes.

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The fees differ too. On the secondary market, the buyer pays an agency fee of 2% of the price + 5% VAT, according to Property Finder; when buying off-plan directly from the developer, there is generally no commission on the buyer's side.

Two notions not to be confused

  • The PROJECT escrow account: a mandatory regulatory protection, specific to new-build, supervised by RERA.
  • The transaction escrow account: a one-off arrangement used by some agents or trustees to secure funds during a secondary transfer.

The full sequence of a completed purchase is covered in our guide on the process of buying a completed property, including the role of the NOC and the visit to the trustee office, whose fees are in the region of AED 4,000 to 4,200.

Checking for yourself that a project is under escrow before you pay

Before any payment, ask for the project's escrow account number and verify its RERA/DLD registration as well as the developer's licence. A legally marketed new-build project has an identifiable escrow account: its absence is a deal-breaker.

Person checking an official website on a tablet in a modern café with the towers of Dubai in the background
A few checks are enough before making any first payment.

Relying on listed, active developers reduces the risk upfront. Among the 80 developers in our catalogue are Emaar Properties, DAMAC Properties and Sobha Realty, whose deliveries we track project by project. To weigh their respective strengths, our comparison of Dubai's major developers sets Emaar, Damac, Sobha and Binghatti side by side by objective.

Tying a project to its district helps to place the deal: Emaar Properties' Albero sits in Dubai Creek Harbour, from AED 1.9M for delivery in September 2029. Every listed project is linked to its declared escrow account.

The in-depth vetting of a developer — delivery track record, guarantees, financial health — is detailed in our dedicated guide on how to choose a reliable developer in Dubai.

Watch-points and pitfalls of the off-plan escrow account

The first trap is believing that escrow guarantees on-time delivery: it secures the funds, never the timeline. A developer can follow the escrow process to the letter and still deliver late. The fate of a delayed or abandoned project is covered in our guide on the off-plan process.

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Reading the contract carefully avoids unpleasant surprises.

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The other mistakes that cost dearly

  • Paying a booking fee outside the escrow route, into an intermediary's personal account: this is the most serious red flag.
  • Forgetting the additional costs: beyond the outside-escrow items already detailed, factor in service charges of AED 3 to 30 per sq ft per year due after handover.
  • Overlooking succession: a will registered with the DIFC Courts secures the transmission of the property for non-Muslims, independently of the escrow account.

None of this undermines the strength of the escrow system. It simply reminds us that escrow protects one specific flow of money, and that a secure off-plan purchase means locking down everything around it.

What I say most often to my clients: diligence on the developer and the location remains just as essential. The escrow account locks down the flow of money, but it doesn't choose the right project for you — that's our job, upstream.

— Jean-Pierre MARTINI, Director of Technology & Innovation

This article is part of our guide

Dubai Property Investment Guide for Foreign Buyers

Read the full guide

About the author

Jean-Pierre MARTINI

Jean-Pierre MARTINI

Director of Technology & Innovation

With over 15 years of experience in corporate strategy, marketing and project management, Jean-Pierre has helped dozens of companies with their business development across several industries. An entrepreneur by training, he founded and led several companies, ranging from specialized retail to innovative digital solutions. Since 2021, he has turned his focus to real estate and the Dubai market, advising investors on their wealth strategies. Currently at Lucretia, his role includes managing technological innovation, optimizing business processes, and developing team skills. He also ensures client follow-up and provides personalized strategic advice to investors.

Frequently asked questions

Frequently asked questions

What happens to the money in the escrow account if the developer goes bankrupt before delivery?
The funds stay in the escrow account dedicated to the project, legally separate from the developer's assets and therefore out of reach of its creditors. RERA and the DLD can then arrange for the construction to be taken over by another developer, or for buyers to be refunded from the sums still held in escrow. This is precisely the reason Law No. 8 of 2007 exists.
Can a buyer get their escrow funds back if they cancel an off-plan reservation?
It depends on the SPA clauses: a cancellation initiated by the buyer often results in the developer retaining all or part of the deposit, within the limits set by DLD regulations. Because the funds sit in the escrow account, no payment can be released to the developer without following the contract. Have the cancellation terms reviewed before signing.
Does the bank holding the escrow account have to be licensed in the UAE?
Yes, the escrow account for an off-plan project must be held by an escrow bank licensed in the UAE and registered with the DLD; a foreign bank cannot fulfil this role. It is a verifiable point: the account number and the institution appear in the project's official documents.
Is a post-handover payment plan protected by the escrow account as much as the payments made before delivery?
Payments made during construction flow through the project's regulated escrow account. Once the property is delivered and the title deed transferred, post-handover instalments are settled according to the terms of the contract with the developer, outside the escrow mechanism, which covers the construction phase. Regulatory protection is therefore strongest before the keys are handed over.
As a buyer, can you check the balance or the movements of a project's escrow account?
The buyer does not have free access to the escrow account statement, which is supervised by the bank, RERA and the DLD, but they can ask for confirmation that their own payments have indeed been credited to it. Monitoring progress and fund releases falls under regulatory oversight, not direct inspection by each buyer.
Do you need a UAE bank account to pay your reservation into the escrow account?
No, an international transfer to the project's escrow account is enough for a non-resident buyer: the funds arrive directly in the declared escrow account, with no obligatory step through a local account. Opening a UAE account remains useful for day-to-day management after handover, but it is not a condition for reserving an off-plan property.
Does the escrow account also protect the retention against defects after the keys are handed over?
Part of the funds, the retention, is held beyond delivery to cover defects identified during the warranty period. It should not be confused with the protection of construction-stage payments: it is a separate safety net, available if defects appear after the keys are handed over, complementing the snagging inspection carried out before accepting the property.

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